1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us.
We do not store credit card details nor do we share customer details with any 3rd parties.
To place orders from this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to place your orders and to contact you about the products/services on our site in which you have expressed interest.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
This site may collect web log information. Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a “webserver”). The webserver automatically recognizes some non–personal information‚ such as the date and time you visited our site‚ the pages you visited‚ the website you came from‚ the type of browser you are using (e.g.‚ Internet Explorer)‚ the type of operating system you are using (e.g.‚ Windows 2000)‚ and the domain name and address of your Internet service provider (e.g.‚ AOL).
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your 3 Internet service provider so you can access the Internet. Generally‚ an IP address changes each time you connect to the Internet (it is a “dynamic” address). Note‚ however‚ that if you have a broadband connection‚ depending on your individual circumstance‚ it is possible that your IP Address that we collect‚ or even perhaps a cookie we use‚ may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn’t change (it is “static”) and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the website.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon on your web browser. Areas of this website that collect information use industry standard secure socket layer encryption (SSL); however‚ to take advantage of this your browser must support encryption 4 protection (found in Internet Explorer release 3.0 and above).
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our products and services.
ProLon reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national‚ state or company security is at issue (such as with the World Trade Center terrorist act in September‚ 2001)‚ ProLon‚ Inc. reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.
Sale of Business
This site is not intended for‚ or designed to attract‚ individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.
Alternatively you may write to:
ProLon Distribution Limited
The Pavilion, Josselin Road, Basildon, Essex, SS13 1QB, United Kingdom